Icon showing a brain inside a heart between two hands.

Your Wellbeing

Bumper-to-Bumper Coverage

Whether you’re trying to lose weight, manage a health condition, or put the brakes on stress, DriveTime offers the resources and support you need for total health and wellbeing.

Numerous office employees are seated in cubicles with several others at shared desks off to one side.

Support for Life’s Challenges

Find help for whatever obstacles—big or small—you encounter along life’s highway. Take advantage of DriveTime’s Employee Assistance Program (through GuidanceResources®) as well as UnitedHealthcare behavioral health support. Explore these programs and the support that’s available to you and your family at no additional cost.

Speak to a counselor, get directed to an in-network behavioral health clinician for a no-cost consultation, or chat online with a GuidanceConsultantSM for information or support.

Here are just a few of the challenges your EAP can help with: 

  • Financial services
  • Grief and loss
  • Household services, such as cleaning or repairs
  • Legal assistance
  • Life transitions
  • Marital problems
  • Parenting or elder care
  • Relationship support
  • Sleep issues
  • Stress management

Call 1-855-399-2524 to speak to a counselor 24/7 who will answer your questions and, if needed, refer you to a clinician or other resources.

You can also visit the Guidance Resources website (Web ID: DTEAP).

Confidential support is available at no cost to you from behavioral health experts if you or a loved one is struggling with: 

  • Depression, anxiety or stress
  • ADD or ADHD
  • Substance use and addiction 
  • Mental health disorders

You can get connected by calling a UnitedHealthcare Health Advocate at 1-844-298-8934, or you can schedule a behavioral health virtual visit. Behavioral health virtual visits are also available via Teladoc, Amwell and Doctor on Demand.  

Behavioral health virtual visits provide quick and easy access to mental health professionals from your mobile device, tablet, or computer.

To schedule a visit:

  1. Log on to the myuhc.com® website.
  2. Click Find a Doctor > Mental Health Directory > People > Provider Type > Telemental Health Providers.
  3. Refine your search and choose a “telemental health provider.”
  4. Call the provider to set up a time.

Have a Health or Benefit Question? An Advocate Can Help.

A UnitedHealthcare Health Advocate is standing by to connect you to the information and support you need. Call 1-844-298-8934 to get connected, visit the myuhc.com® website or download the UnitedHealthcare® app on the App Store® or Google Play™.